Duraflex
Intending to create a web catalog-driven system, Duraflex offers the largest selection of vehicle accessories and necessities. Catering to the automotive aftermarket and restyling industry, they have over 100 of the hottest brands in the industry. They sought a better solution to resolve customer service claims and provide on-demand order update services. With 24/7 Customer Tools, their customers can request an update on their order.